Customer Service Jobs in Toronto – Bilingual Customer Service Rep

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CineplexCustomer Service Jobs in Toronto – Bilingual Customer Service RepToronto, Ontario, CA

Job Overview

is currently hiring on a vacant job post of based in Please read the job detail carefully before applying.

Job Description:

The Corporate Fulfillment department at our Home Office in Toronto currently has an opening for the position of Bilingual Customer Service Representative ( French) reporting to the Sr. Manager, Customer and Fulfillment Services.

Job Responsibilities:

  • Maintaining/opening customer records and updating account information accurately.
  • Responding to incoming calls, e-mails and letters from clients across Canada in a timely manner.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Daily / weekly reports on orders / inventory.
  • Other administrative tasks as required.
  • Contributing to team effort by ensuring you support all aspects of the overall department goals and objectives.
  • Resolving customer complaints on product and service issues by: determining the cause and offering the best solution to resolve the problem; expedite correction or adjustment; follow up to ensure the matter was resolved.
  • Accuracy in processing orders, both manual and online.

Job Requirements:

  • Full time hours may vary between
  • The ideal candidate will have, at minimum, a high school diploma and/or a post-secondary certificate or diploma emphasis on courses in business, administration, logistics and sales
  • Able to lift up to 30 lbs if required
  • Monday to Friday 8 – 5
  • Proficiency, both written and verbal, in French and English is a requirement
  • Work location On-Site at Head Office
  • Proficiency in Microsoft Word, Excel and Outlook is a must

Job Details:

Company: Cineplex

Vacancy Type: Full Time

Job Location:  Toronto, Ontario, CA

Application Deadline: N/A

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CineplexCustomer Service Jobs in Toronto – Bilingual Customer Service RepToronto, Ontario, CA