Fairmont Emploi – Customer Service Agent

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Job Overview

echo job_listing_categoryis seeking a Grill Chef in Milton Keynes, England, United Kingdom. Please take a moment to read the job post below if you are interested

Job Description:

Providing pleasant, sincere and personalized service is one way our colleagues turn simple moments into unforgettable memories for our clients at Fairmont Hotels. Be a proud ambassador for your hotel as a Customer Service Agent, in which the warm and efficient service you offer our customers will allow them to feel welcome upon arrival, valued upon departure and always like at their home.

Job Responsibilities:

  • Sell ​​gift certificates
  • Pay invoices when customers leave
  • Take reservations for future dates
  • Respond to all requests from customers who come to reception
  • Constantly offer professional, friendly and engaging service
  • Assist guests with hotel facilities in an informative and helpful manner
  • Greet and register clients while ensuring that all service standards are met
  • Exchanging foreign currencies

Job Requirements:

  • Relevant experience in the field of reception
  • Experience in cash management an asset
  • Professional presentation required
  • The ability to work in a team
  • Excellent knowledge of English, French and a third language is an asset
  • Computer skills (PMS, email, Outlook) an asset
  • Have more than one year of experience in the field of customer service is mandatory
  • Responsible and reliable
  • Interpersonal and problem-solving skills
  • Ability to work effectively under pressure in a fast-paced environment

Job Details:

Company: Fairmont Hotels and Resorts

Vacancy Type: Part Time

Job Location: Québec City, Quebec, CA

Application Deadline: N/A

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