RBC Part Time Jobs – Payments Operator

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Job Description

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Job Description:

It’s always nice to be a part of a collaborative team. As a Payment Operator will be reporting to the Assistant Manager, Payments Processing. In this role, you are primarily focused on processing payments received manually and electronically into Funds Transfer System, as part of an essential business unit within Global Services.

Job Responsibilities:

  • Work to adhering the overall business KPI requirements of 12.5 per month and keeping errors to a minimum and Services to mitigate operational, reputation and business risk.
  • Work on all assigned queues are cleared to meet established deadlines and displays flexibility relative to working occasional overtime and supporting the US coverages as necessary, ensuring that operational, financial and reputational risk is mitigated through the prioritization of workflow and being aware of various cut-off times and associated responsibilities.
  • Provide timely input and feedback to Management, or relevant service partner, in a continuous effort to improve quality and productivity i.e.
  • Straight- through processing and avoid sundry losses/LOC and minimize operational risk by ensuring that the proper due diligence are followed according to procedures.
  • Work to produce 6.5+ hours of payments accordingly to daily benchmark and employees on Direct Drive must “consistently meet hurdle” of 36 credits/hr.
  • Escalate any suspicious transactions to the Assistant Manager or Senior Officer within Payment Services.
  • Participate for the development of a continuous learning philosophy by enhancing competencies through self-development plans i.e. coaching; RBC Campus; cross-training; job-shadows; etc.
  • Assist timely and accurate processing and verification of payment s, as per hourly requirements, utilizing all available tools and resources i.e. SRF; Unit Directory; Broadcast Messages; CPA Banks/Trust/Credit Directories; co-workers etc. in strict accordance to SWIFT; LVTS.; CPA.; FED; CHIPS; Industry Guidelines; and RBC Policy.

Job Requirements:

  • Foreign exchange trading and back office knowledge.
  • Knowledge of CPA, LVTS, SWIFT, RBC Express and BESS systems.
  • In-depth knowledge of day to day Payments Processing procedures.
  • High School Diploma; College Degree; University Degreed or undergrad.
  • Ideally candidate must be fluent with Microsoft office suite of products and be technologically independent.

Job Details:

Company: Royal Bank of Canada

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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