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Sales Associate Jobs in Ottawa – Retail Sales Consultant

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Moores ClothingSales Associate Jobs in Ottawa – Retail Sales ConsultantOttawa, Ontario, CAPart TimeMoores ClothingOttawa, Ontario, CAPart Time

Job Overview

is currently hiring on a vacant job post of based in Please read the job detail carefully before applying.

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Job Description:

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

Job Responsibilities:

  • Continuously encourage and participate in team selling.
  • Improve your overall level of salesmanship by observing and critiquing the sales performance of your co-workers. This includes being open to constructive criticism by your teammates of your own personal salesmanship. Seek and respond to constructive feedback from your management team.
  • Accurately operate and capture customer information, including e-mail addresses, in the point-of-sale register system (“Java”) and the special occasion rental system (“Oracle”).
  • Comply with all procedures for collecting cash and negotiable documents (checks and credit cards), trial balances, stock counts, opening and closing preparations, and follow through with all paperwork generated from the register.
  • Assist in conducting regular merchandise counts and stock counts as requested by your store management team. Report discrepancies to the manager on duty.
  • Follow all operational procedures for shipping and receiving merchandise.
  • Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
  • Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
  • Build a relationship with your customer from greeting through post-sale contact.
  • Follow through on all promises made, problems discovered, rental and custom uncommitted orders and pick-ups, and/or special order requests for customers on a timely basis.
  • Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
  • Review, learn and apply all job-related training. Actively seek to improve skill set through all offered training opportunities.
  • When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
  • Learn, retain and communicate information regarding features and benefits of all existing and new product.

Job Requirements:

  • Operate a computer and cash register, including manual tasks such as reaching across the counter to exchange monies with customer, grasping, pulling, pushing, and folding merchandise to wrap customer purchases.
  • Solve employee and customer problems containing numerous variables and be able to relay sensitive or complex information and obtain consensus from diverse groups.
  • Thrive in a fast-paced and competitive team sales environment.
  • Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations. Climb a ladder to reach merchandise and or supplies located above shoulder level.
  • Communicate clearly and professionally all written and verbal instructions with coworkers and customers.
  • Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week.
  • Read, count and write to accurately complete documentation and inventory. Carry out simple addition, subtraction, multiplication and division or be able to perform these with a calculator.
  • Frequent (at least 2/3 of the work day) bending and twisting at neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing and fine manipulation with both hands, lifting up to 50 lbs.
  • Lift arms and reach over the head to hang or take merchandise off racks or place on customer.

Job Details:

Company: Moores Clothing

Vacancy Type: Part Time

Job Location:  Ottawa, Ontario, CA

Application Deadline: N/A

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Moores ClothingSales Associate Jobs in Ottawa – Retail Sales ConsultantOttawa, Ontario, CAPart TimeMoores ClothingOttawa, Ontario, CAPart Time