Telus Jobs – Manager, Information Services

Job Overview

is seeking a Grill Chef in Milton Keynes, England, United Kingdom. Please take a moment to read the job post below if you are interested

Job Description:

You will lead a team of highly-skilled System Administrators to maintain a best-in-class standard of service reliability for our diverse enterprise compute platforms. In partnership with TELUS International support partners, your team will manage the lifecycle of platform deployment, proactive maintenance, break/fix resolution, and technology evolution, including the migration to external cloud environments. You will partner with internal application teams to deliver critical compute resources in a timely fashion and with rigorous high-availability architectures, and protect those assets through anti-malware support, privileged account management and Active Directory ownership. In an ongoing quest to drive cost efficiency and focus on valuable effort, your team will seek out and address underutilized assets, aging infrastructure, and inefficient processes.

Job Responsibilities:

  • Deliver effective incident management through a bias towards rapid resolution, blameless post mortems and recurrence elimination
  • Foster a culture of reliability by prioritizing proactive maintenance activity, legacy systems retirement, and rigorous change management
  • Solve problems and handle escalation in a collaborative and constructive manner
  • Seek out opportunities to improve processes though reducing toil, increasing automation, and focusing on value-added effort
  • Inspire, develop and support team members to drive high performance and team engagement
  • Drive accountability with vendor partners and internal stakeholders to meet or exceed our high standards for reliability, technology modernization and change management
  • Champion the discovery, development and adoption of new enterprise compute technology and toolsets, including cloud platforms and IaaS

Job Requirements:

  • Bachelor’s degree in Computer Science, Engineering or related field and/or relevant experience
  • Natural curiosity and affinity for self-directed technology learning
  • Proven capability in resource and objective prioritization, goal setting and progress tracking
  • Excellent written and verbal communication skills to facilitate effective engagement with vendor partners, senior leadership, and business
  • collaborators, especially pertaining to technical concepts and processes
  • 8+ years of work experience in technology, technical project management, IT operations, or software development

Job Details:

Company: TELUS

Vacancy Type: Full Time

Job Location: Edmonton, Alberta, CA

Application Deadline: N/A

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Job Overview

is seeking a Grill Chef in Milton Keynes, England, United Kingdom. Please take a moment to read the job post below if you are interested